Care that meets you
where you are

Specialist psychiatric care to help you on your journey to better wellbeing.

Telehealth

Appointments delivered via secure video — accessible from the comfort of your home, across Australia.

Evidence-Based Care

Treatment approaches grounded in current research and clinical guidelines.

Compassionate Approach

Every person's story is unique. Care here is delivered with warmth, respect, and a commitment to your goals. Neurodivergent, LGBTQIA+, women, First Nations, culturally and linguistically diverse people are safe here.

Medicare Rebates

Medicare rebates are available for patients with a GP referral and Medicare card.

The People Behind Your Care

Meet Our Team

Good Call Psychiatry brings together a team of psychiatrists, mental health clinicians, and skilled admin team united by one belief — that exceptional mental healthcare should feel human, accessible, and tailored to you.

Dr Jessica Forrest

Dr Jessica Forrest

Director & Consultant Psychiatrist

I have worked as a doctor across Australia for over 12 years, and completed specialist training in psychiatry in 2024. I have a particular interest in supporting people with neurodivergent conditions, including ADHD, autism spectrum disorder, and intellectual disability.

I work from a foundation of unconditional positive regard. This means I aim to meet each person without judgement, with openness to the complexity of who they are and what they have been through. My approach to psychotherapy is gentle, reflective, and non-directive. Rather than telling you who to be or what to do, I support you to better understand yourself and discover what feels right for your life. Where medication is helpful, we can consider this collaboratively as part of a broader, person-centred plan.

"The greatest source of my learning continues to be the individuals and families with lived experience who have entrusted me with their care. They have taught me far more than any textbook ever could."
— Dr Jessica Forrest

Dr Jessica Forrest is not accepting new patients.

Dr Shyam Ravilla

Dr Shyam Ravilla

Consultant Psychiatrist

I am a general adult psychiatrist with over a decade of clinical experience. I completed my psychiatric training in India and have had the privilege of working with diverse communities across a range of clinical settings in both India and Australia. My approach is warm, collaborative, and patient-centred. I believe that good mental health care begins with listening carefully, understanding each person's unique story, and working together to find a path that feels safe, respectful, and meaningful.

I take a holistic view of wellbeing, recognising the important role of lifestyle, relationships, physical health, sleep, movement, and psychosocial support in recovery and long-term mental health. I have a particular interest in deprescribing, which involves safely reducing or discontinuing medications when they are no longer needed or when a simpler treatment plan may better support a person's wellbeing.

"I see each person as the expert in their own experience. My role is to listen deeply, understand with care, and work alongside them toward meaningful change."
— Dr Shyam Ravilla
Dr Karishma Kulkarni

Dr Karishma Kulkarni

Consultant Psychiatrist

I am a psychiatrist with more than ten years of experience as a qualified consultant psychiatrist across India, UK and Australia. I have worked in public mental health and private practice in the western suburbs of Melbourne. I have completed Advanced Training in Adult Psychiatry and Psychodynamic Psychotherapy.

My main areas of interest are women's mental health, youth mental health, psychodynamic psychotherapy, refugee and asylum seeker mental health, neurodevelopmental disorders and psychiatry teaching and training.

I am a subject tutor in the Masters of Psychiatry program at the University of Melbourne. I have published research on delusional disorder, bipolar disorder, telepsychiatry and psychotherapy in international peer-reviewed journals.

"My style of working is collaborative, client-centred and trauma-sensitive. I am committed to using telehealth as a tool to provide equitable access to mental healthcare over all parts of Australia."
— Dr Karishma Kulkarni
Freya Haley

Freya Haley

ADHD Coach and Psychotherapist

I am an experienced clinical therapist and Accredited Mental Health Social Worker. I provide warm and supportive counselling, psychotherapy and ADHD coaching for young people and adults. Appointments are available in person in Pascoe Vale on Thursdays, or via telehealth on Thursdays and Fridays. Please contact me directly at hello@hearthpsychotherapy.com.au for enquiries.

"I help you understand how your brain works so you can work with it, not against it, using practical strategies that are realistic, flexible, and built around your life."
— Freya Haley
Patient Care Coordination
Leigh Ramsay

Leigh Ramsay

Director & Patient Care Coordinator

With over 20 years of experience as a Mental Health Social Worker, I have dedicated my career to supporting individuals through some of life's most challenging and transformative moments. My passion has always been working alongside people — listening deeply, understanding their unique experiences, and helping them recognise their own strength and capacity for change.

I strongly believe in growth, resilience, and recovery. Every person's journey is different, and I am committed to meeting people exactly where they are, without judgement, and supporting them as they move toward where they want to be. My approach is grounded in compassion, respect, and a genuine belief that meaningful change is possible for everyone.

Being a founder of Good Call Psychiatry has been a deeply meaningful step in my professional journey. This venture represents not only years of experience and dedication, but also my commitment to creating a space where people feel heard, valued, and empowered. Building Good Call Psychiatry has allowed me to shape a service that reflects my core values — authenticity, collaboration, and hope — whilst maintaining a strong commitment to client-centred care.

I truly enjoy working with people, forming supportive partnerships, and walking alongside them as they navigate growth and change. It is both a privilege and a purpose to do this work, and I am honoured to continue supporting individuals as they create the lives they want for themselves.

"Meaningful change is possible for everyone — and it is both a privilege and a purpose to walk alongside people as they create the lives they want for themselves."
— Leigh Ramsay
What We Offer

Areas of Care

We provide a range of psychiatric services for young people and adults. All services are delivered via telehealth.

Adult General Psychiatry

Comprehensive assessment and management of wide range of psychiatric conditions in young people and adults aged 14 and above. This may include once-off or ongoing appointments to help with diagnosis, treatment options, and coordination of care, including communicating with GPs, NDIS, etc.

Anxiety & Mood Disorders

Assessment and management of conditions including depression, bipolar disorder, generalised anxiety, panic disorder, OCD, and related presentations. Treatment plans are tailored and may include medication review, lifestyle recommendations, and referral for psychological therapies.

ADHD Assessment & Management

Comprehensive assessment considering the potential for ADHD, whilst also assessing for any other conditions or lifestyle factors that might be impacting attention, concentration, functioning and wellbeing. Management may include psychoeducation, referral to our trusted team of ADHD coaches, and/or medication.

Autism Assessment

Comprehensive assessment of lifelong difficulties where these may be due to autism spectrum disorder. This takes place across two sessions. it is helpful if a family member can attend the second session. An Autism + ADHD assessment takes place across three sessions.

Trauma-Informed Care

Support for individuals with a history of trauma, including PTSD and complex trauma presentations. Care is delivered with sensitivity and respect, prioritising emotional safety and a pace that is right for you.

Medication Review

Specialist review of existing psychiatric medications — including assessment of efficacy, tolerability, and potential interactions. Useful for patients who have been on long-term medication and wish to revisit their regimen with a specialist perspective.

For General Practitioners & Healthcare Professionals

Referral Information

A valid GP referral is required to access Medicare rebates and to ensure appropriate triage. We welcome referrals from GPs, paediatricians, and other specialists.

What to include in your referral

To help us prepare for your patient's first appointment, please include the following in your referral letter:

  • Patient demographics (name, DOB, contact details, Medicare number)
  • Presenting concern and reason for referral
  • Current medications (name, dose, duration)
  • Relevant psychiatric, medical, and family history
  • Any relevant investigations
  • Previous psychiatric history and treating clinicians
  • Current risk concerns, if any
  • Your contact details
Important: This practice does not provide emergency or crisis services. For patients in acute crisis, please refer to the nearest emergency department or contact the Crisis Assessment and Treatment (CAT) team in your area. Urgent presentations: 000, Lifeline 13 11 14.

Send Referrals By Email

Email referrals to:
hello@goodcallpsychiatry.com.au

Expected Wait Time

Current estimated wait for a new patient appointment varies depending on psychiatrist. You will be contacted to arrange an appointment once the referral is reviewed.

Transparent Pricing

Fees & Billing

We aim to be transparent about costs so there are no surprises. Medicare rebates apply with a valid GP referral. OOP = out-of-pocket cost after Medicare rebate.

ADHD Assessment

Session 1 Comprehensive assessment of difficulties across the lifespan, with a particular focus on difficulties with concentration, learning, attention and burnout.
$800 ($537.90 OOP)
Session 2 Information from a family member or close friend if possible. If your GP is able to provide follow-up care and medication (if recommended), only 2 sessions are required, with lower out-of-pocket costs.
$800 ($615.10 OOP)
Session 3 If required — medication, resources and education.
$400 ($266 OOP)

Autism Assessment

Session 1 Comprehensive assessment of difficulties across the lifespan, with a focus on social difficulties, restricted or repetitive interests and behaviour, and sensory sensitivities.
$800 ($537.90 OOP)
Session 2 Information from family member or close friend if possible. Diagnostic impression, feedback, and recommendations provided.
$800 ($615.10 OOP)

Autism + ADHD Assessment

Session 1 Comprehensive assessment of difficulties across the lifespan.
$900 ($637.90 OOP)
Session 2 Information from family member or close friend if possible.
$900 ($715.10 OOP)
Session 3 If required — medication, resources and education.
$400($266 OOP)

General Consultations

Once-off or 6-monthly appointment Comprehensive assessment over 60-90 minutes with a detailed report with advice and recommendations provided to you and your GP to support your ongoing recovery.
$900 ($444.40 OOP)
Initial Appointment General assessment of diffculties such as mood, anxiety, OCD, ADHD or autism which has already been diagnosed, with the option of ongoing care.
$750 ($487.90 OOP)
45-minute Follow-up Review appointment, which may involve medication review, prescriptions, therapy, and/or liason with other supports or family.
$500 ($315.10 OOP)

Cancellation Policy

We ask for at least 72 hours notice if you need to reschedule or cancel your appointment. Late cancellations or non-attendances may incur a cancellation fee of $150. For more information, see our Cancellation Policy here.

Payment Methods

Payment is required 5 business days prior to the consultation. We accept credit/debit card and bank transfer. Medicare rebates are processed electronically and refunded to your nominated bank account the day after your appointment.

Common Questions

We're here to help

Can't find what you're looking for? Feel free to get in touch — we're happy to answer your questions.

Need support right now?

Lifeline 13 11 14
Beyond Blue 1300 22 4636
Suicide Call Back Service 1300 659 467
1800RESPECT 1800 737 732
Emergency 000

A valid GP referral is required before booking an appointment. Once you have your referral, you can contact us via the contact form, phone, or email. Our team will be in touch to confirm your appointment and send through any intake paperwork.

Yes. A GP referral is required to access Medicare rebates for psychiatric consultations. While you may technically see a specialist without a referral, you would not be eligible for a Medicare rebate in that case.

Your first appointment is a comprehensive psychiatric assessment, usually lasting 60–90 minutes. It's an opportunity to share your story in your own words, without pressure. We'll discuss your current concerns, history, background, and goals for treatment. You may be asked about your mental health history, family history, lifestyle, and current stressors.

At the end of the session, we'll discuss initial impressions and outline possible next steps. A letter will be sent to your GP following the consultation.

Initial consultations are typically 60–90 minutes. Review appointments are usually 30–45 minutes. Brief medication reviews may be 15–20 minutes. We'll always let you know in advance how long your appointment is scheduled for.

This practice does not provide emergency or crisis services. If you are in crisis, at risk of harming yourself or others, or are experiencing a psychiatric emergency, please contact:

Yes. Your privacy is taken seriously and all information is handled in accordance with the Privacy Act 1988 (Cth) and relevant Australian health privacy legislation. Information shared during consultations is confidential. A report will be sent to your referring GP as part of coordinated care, unless you specifically request otherwise.

There are limited circumstances in which confidentiality may be breached (e.g. if there is a serious risk of harm to you or others) — these will be discussed with you openly.

As medical specialists, our doctors can prescribe psychiatric medication where it is clinically appropriate and forms part of an evidence-informed treatment plan. Medication is always discussed collaboratively — including the potential benefits, risks, and alternatives. It is not always the first step, and may be part of a broader plan that includes psychological and lifestyle approaches.

Get in Touch

We'd love to hear from you

Whether you're a patient, carer, or GP, please reach out. We aim to respond within 7 business days.

Practice Details

Telehealth Appointments available via secure video.
Email hello@goodcallpsychiatry.com.au
Phone 0466 984 453
Business Hours Monday – Friday: 9:00am – 5:00pm
Closed public holidays
Please note: This contact form is not monitored in real time and is not suitable for urgent or crisis matters. If you are in distress, please contact Lifeline 13 11 14 or Emergency 000.

Send Us a Message

We'll respond within 7 business days.

By submitting this form you acknowledge that this is not an emergency service. Information submitted is handled in accordance with our Privacy Policy. Do not include sensitive medical information in your message.

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